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What to Ask Before You Hire Anyone to Remove Bamboo

Including us. Eight questions that separate a bamboo quote that holds from one that comes back — and why the cheapest bid is often the one you pay for twice.

Bamboo removal is one of the few pieces of landscaping work where the difference between a good result and an expensive failure is invisible on the day the crew drives away. Nearly everything that matters happens below the ground, gets backfilled, and does not show itself for two to five years.

That makes bamboo quotes unusually hard to compare. Two bids can sit within a hundred dollars of one another and describe completely different pieces of work. Below are the questions that separate them. Ask them of every contractor you speak to — including us — and get the answers in writing.

Question One

What species is it, and how did you identify it?

Bamboos fall into two groups that behave nothing alike. Clumping bamboo expands slowly from a tight center. Running bamboo sends rhizomes horizontally, and some species travel thirty feet or more underground before sending up a single culm.

The removal plan for one is the wrong plan for the other. A quote that does not name the species is a quote written without knowing what the job is.

Question Two

Are the rhizomes being removed, or cut?

This is the most important question on this page.

Rhizome is not root. It is underground stem, it stores the energy of the plant, and a severed fragment left in the ground can regenerate into a new plant. Equipment that chops — rototillers, some trenchers — can multiply a bamboo problem rather than solve it.

Ask it plainly: are you removing rhizome material from the soil, or cutting through it? Then ask how deep, and how they intend to handle rhizome running beneath a hard surface, a fence line, or a mature shrub.

Question Three

Where does the excavated material go?

Rhizome buried elsewhere on the property will grow. Rhizome left in a green-waste pile will grow. Ask whether spoil and rhizome are hauled off site, and see that it is written into the quote rather than assumed.

Question Four

If the source is next door, what does this quote actually accomplish?

A great many bamboo problems originate on the other side of a fence. If the parent grove stays where it is, work on your side is maintenance rather than removal — and it will need doing again.

That may still be the right decision for you. But you should know which of the two you are buying before you pay for it, and a contractor ought to tell you plainly rather than let you assume otherwise.

Question Five

If a barrier is proposed, what exactly is being installed?

Get the specification in writing, and get all five parts of it:

  • Material and thickness. Thickness is measured in mils — ask for the number, not “heavy duty.”
  • Depth. Ask what depth, and why that depth for this species in this soil.
  • Height above grade. A barrier finished flush with the soil cannot be inspected, and rhizomes cross the top of it.
  • Seams. How are the ends joined, and by how much do they overlap? Seams are where barriers fail.
  • The ends. Where does the barrier stop, and what stops the rhizomes simply going around it?

We have dug up a good many failed barriers. They rarely fail in the middle of the sheet.

Question Six

What maintenance does this transfer to me?

An installed barrier is not a finished job. It is an ongoing obligation. Someone has to walk the line at least once a year and cut away any rhizome that has crossed the top. If nobody does, the barrier fails eventually, and you will not know it until culms appear somewhere you did not expect them.

Ask the contractor to say that obligation out loud. If a quote implies the problem is permanently solved and asks nothing further of you, that is your answer.

Question Seven

What is warranted, for how long, and what voids it?

Be specific. Warranted against what — regrowth on your side, barrier failure, workmanship? For how long? Who pays for the return visit and the labour? What voids it?

“Guaranteed” on its own means nothing at all. Ask for the terms.

Question Eight

Are you licensed, bonded, and insured in Washington?

Every contractor doing this work in this state must be registered with the Department of Labor & Industries. You can look up any contractor’s registration, bond, and insurance status yourself, free, in about a minute. Do it.

Ours is SEATTB*913ML. We are bonded and insured to $3,000,000.

On comparing prices

If one bid comes in markedly cheaper than another, the difference is usually hiding in questions two, three, and five — how much material actually leaves your property, and how deep the work goes.

That is not always the wrong trade. A lower-cost intervention can be a reasonable choice when you understand what it does and does not do. What we would ask is that you understand it before you buy it, rather than after.

Send us the other quotes

We will review any bamboo quote you have received, at no charge and with no obligation. Send it to us with a few photographs and some measurements, and we will tell you what it covers, what it leaves out, and what questions to take back to whoever wrote it.

If the answer turns out to be someone other than us, that is a perfectly good outcome.

Field reports — Rapport de Terrain →

May we assist you with your bamboo problem?

Email us your name, address, best contact number, and the best times to reach you. We often call when in your neighborhood if you need us to stop by.

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bruce@seattlebamboo.comIf the link does not open, copy the address above.